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| www.esoon.com |
| Self-service and enhanced user experience improve customer satisfaction |
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| About eSOON |
| eSOON is a notable company in the Greater China call center area, providing enterprises solutions to managing on-line interaction from all telecommunications source (telephone, internet, business flow, etc.) eSOON has become Genesys's world-wide top ten partner, responsible for Genesys product marketing, sales, technical supports, training and education. |
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| Client Requirements |
| The website benefits from content management. Most aspects of the website are controlled from the Admin area - text, pages, images, sections etc. eSOON required the website should be design both personalization. The website should provide better corporate communication and strengthen eSOON's competitive advantage within their industry. The key objectives of the project were to strengthen eSOON's corporate presence and reputation, and to service their key customers with better website functionality. |
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| The Challenges |
| Provide easy to navigate site with multiple opportunities for users to contact eSOON |
| Create a consistent brand representing core values |
| Implement easy-to-learn and use content management system |
| Custom design |
| Short download times |
| Consistent interface design |
| Aesthetic satisfaction |
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| The Strategies and Solutions |
The two most important aspects of web page creation are: Aesthetic design and Usability. In order to make sure the website looks appealing, and before any design decisions are implemented, the tastes, needs, and desires of the target audience must be identified. Typography is also an essential aspect of a successful web site. The web designer must consider best font face and size to attain the audience's attention. When typography is utilized along with color, the web page will be appealing and useful to its target audience.
TFXK.COM designed and developed the eSOON new site which features extensive content management enabling eSOON staff to upload and manage resources. The CMS (content management system) automatically displays documents on the relevant pages of the site. eSOON staff can add pages and change text and images on any part of the site through the simple web-based content editor. |
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| Any interest about building your website now? please contact 0086-28-6653 3130 |
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0086-28-6653 3130
