Customers are short on objectivity. Statistics show that if a user has had a negative experience it can result in a loss of repeated visits or sales, and on average they tell about 10 other people (Fogg 2003). The User experience is the most important metric of the Website design. We'll evaluate your website for its usability, design, and messaging, and give you concrete recommendations to improve your site's usability and user experience.

Homepage Analysis
We concentrate on your site's homepage. Is it "getable;" do users understand what your site is for and what they can find? Do they know where to start? We look at the inevitable conflict between marketing and usability that tends to be waged on a website's homepage. More info.

Site Review
A review of your site's top five pages, plus the homepage. Site Reviews looks at the larger usability issues of your site. More info.

Heuristic evaluation
Heuristic evaluation is the most popular of the usability inspection methods. Heuristic evaluation is done as a systematic inspection of a user interface design for usability.

Cognitive walkthrough evaluation
The cognitive walkthrough was examined using four criteria: NECESSITY, VISIBILITY, APPROPRIATENESS, FEEDBACK.

Context of Use (CoU) analysis
Companies adopting human centered design processes may at first find usability evaluation more supportive of the later stages.